Privacy policy

How The Beneficial Knowledge Group collects, uses and protects your information.

Last updated October 2026

Who we are

The Beneficial Knowledge Group (“BKG”, “we”, “us”) provides consulting, professional training and staffing services. This policy covers thebeneficialknowledgegroup.com and the online courses, accounts and bookings offered through it.

Information we collect

Enquiries: your name, email address, phone number, organization type and the details you share in our contact form.
Accounts and courses: your name, email, login details, the courses you enrol in and your lesson progress.
Payments: billing name and address. Card and PayPal details are handled directly by Stripe and PayPal; we never see or store your full card number.
Live sessions: the time you book, the topics you choose and the calendar details needed to send you a meeting link.
Technical data: basic device, browser and usage information collected through cookies and analytics.

How we use it

To answer your enquiry and provide the services you ask for.
To enrol you in courses, track your progress and give you access to materials.
To process payments, send receipts and handle refunds.
To schedule live sessions and send reminders.
To keep the site secure, prevent spam and improve our content.

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

We share information only with the service providers that help us run the site and deliver our services: our hosting provider, payment processors (Stripe and PayPal), video hosting, calendar and video-meeting tools (Zoom or Google Meet) and email delivery. Each receives only what it needs to perform its service. We may also disclose information where the law requires it.

Cookies

We use essential cookies to keep you signed in and to process purchases, and analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings, although some features, such as course access, need essential cookies to work.

How long we keep it

We keep enquiry records for up to two years. Account, course and payment records are kept while your account is active and afterwards for as long as tax and accounting rules require. You can ask us to delete your account at any time.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop sending you emails. Contact us using the details below and we will respond within 30 days.

Security

The site uses SSL encryption throughout, secure payment processing and regular backups. No online service can be guaranteed completely secure, but we take reasonable steps to protect your information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Questions?

Email inquiry@thebeneficialknowledgegroup.com or call (617) 812-4808. Mailing address: PO Box 30, Milton, Massachusetts.