Consulting · Professional Training · Staffing

Based in Massachusetts. Shaped by global experience.

Who we serve

Non-Governmental Organizations

Donor compliance, lean teams and internal controls that have not kept up with the rules.

NGOs

Why your work matters

NGOs reach the people others cannot.

NGOs deliver health care, education, clean water, food security and emergency relief where markets and governments do not reach. Every donor dollar that clears compliance and reaches the field changes lives.

  • Services in the hardest-to-reach communities
  • First response when disasters strike
  • Local jobs, skills and a voice for citizens

Where delivery falls short

Yet many NGOs run on thin internal controls: outdated manuals, one person doing every step, no reconciliations. The result is audit findings, disallowed costs and lost funding, and the communities they serve pay the price.

The 6 most crippling issues for Non-Governmental Organizations

Select an issue to see the internal control breakdown behind it, the usual solution, and The BKG solution.

01

Policies out of step with donor rules and local law

Manuals that no longer fit

The issue

Policies out of step with donor rules and local law

Manuals predate donor cost principles, local labor law and tax rules.

Where the control breaks: The policy manual, the foundation of every other control, does not reflect donor cost principles, procurement thresholds or local labor and tax law.

  • Audit findings
  • Disallowed costs

The usual fix

Copy a policy manual from another organization.It does not fit your donors, country or size, and staff never learn it.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Policy and procedures manual
  • Procurement thresholds
  • Allowable cost checklist
  • Labor and tax compliance calendar
  • ConsultingA gap review of your policies against each donor agreement and local law, then a manual written for your organization.
  • TrainingPolicy rollout sessions for every department that must apply it.
  • StaffingNew hires inducted on the manual before day one.

Policies that pass audits and that staff actually follow.

02

Overwhelmed staff wearing many hats

One person, every step

The issue

Overwhelmed staff wearing many hats

Program staff also run finance, HR, logistics and donor reporting.

Where the control breaks: One person requests, approves, pays and records the same transaction, which breaks segregation of duties.

  • Burnout
  • Fraud risk
  • Weaker programs

The usual fix

Ask staff to push harder until the next grant funds a new post.Burnout rises, the best people leave first and the control gap stays open.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Segregation of duties matrix
  • Roles and responsibilities matrix
  • Job descriptions
  • ConsultingWorkload mapping that separates program from operations duties and sizes the support you need.
  • TrainingJob aids and short trainings so each person masters what they own.
  • StaffingTrained finance or admin officers who take the operations load and restore separation of duties.

Program staff back on programs, with duties properly separated.

03

Undertrained staff in critical roles

Rules unknown at the source

The issue

Undertrained staff in critical roles

Finance, grants and procurement roles are filled by people never trained on donor rules.

Where the control breaks: Costs are approved and coded without knowledge of the rules, so budget checks fail at the source.

  • Report errors
  • Disallowed costs

The usual fix

A generic online course or a single donor workshop.Content is not tied to your procedures, so the mistakes continue.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Chart of accounts and cost coding guide
  • Budget vs actual reports
  • Monthly finance review checklist
  • ConsultingA skills gap assessment for each role against what donors and auditors require.
  • TrainingA role-based curriculum in grants, finance and procurement, on retainer.
  • StaffingPre-trained staff cover critical roles while your team builds its skills.

Correctly coded costs and clean donor reports.

04

Heavy, unclear approval processes

Too many signatures, no owner

The issue

Heavy, unclear approval processes

A purchase needs many signatures and nobody is sure who approves what.

Where the control breaks: No delegation of authority: approvals are everyone’s and no one’s responsibility, and conflicts of interest go undeclared.

  • Slow procurement
  • Late payments to partners

The usual fix

Add another signature to be safe.More delay, and still no clarity on who is accountable.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Delegation of authority matrix
  • Purchase request and PO workflow
  • Approval thresholds
  • Conflict of interest declarations
  • ConsultingProcess mapping and a redesigned purchase workflow built around clear approval limits.
  • TrainingProcess adoption training for program, finance and logistics teams.
  • StaffingProcurement officers placed already trained on the new workflow.

Faster purchases with a clean audit trail.

05

Cash, fuel and asset losses

Losses nobody notices

The issue

Cash, fuel and asset losses

Petty cash, fuel, vehicles, equipment and inventory are tracked loosely.

Where the control breaks: No reconciliations, asset register, fuel logs or stock cards, so losses go unnoticed for months.

  • Fraud risk
  • Asset losses
  • Lost donor trust

The usual fix

React after a loss with an investigation.The money is already gone and the gaps remain.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Petty cash book and surprise counts
  • Bank reconciliations
  • Fixed asset register and tagging
  • Vehicle logbooks and fuel logs
  • Stock cards and physical counts
  • ConsultingControls a lean team can run every month, with clear custodians for cash, fuel and assets.
  • TrainingFinance and logistics staff trained on controls and audit readiness.
  • StaffingExperienced finance and logistics officers who work to audit standards.

Losses prevented, not investigated.

06

Turnover at award start and closeout

Knowledge walks out

The issue

Turnover at award start and closeout

When awards start or end, or key staff leave, knowledge of donors and systems leaves too.

Where the control breaks: No onboarding, offboarding or handover controls, and no reliable filing of award documents.

  • Chaotic startups
  • Messy closeouts

The usual fix

A rushed handover memo in the last week.Critical details are missed and the next team starts from zero.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Award startup and closeout checklists
  • Onboarding and offboarding checklists
  • Document retention and filing system
  • Asset handover forms
  • ConsultingStartup and closeout playbooks, documented procedures and succession plans.
  • TrainingKnowledge transfer sessions and mentoring.
  • StaffingRapid placement of trained staff during transitions.

Smooth startups and clean closeouts.

How it works for you

A regional NGO starting a new three-year award

One engagement, all three services working together on the issues above.

What changes: Purchases move faster, assets are accounted for, and the first donor report goes in on time.

Illustrative example. Timelines depend on the service level chosen.

  • Week 1 to 3AssessInternal control and donor compliance review: 9 approval steps per purchase, no thresholds, no asset register.
  • Week 4 to 6RedesignDelegation of authority matrix, procurement thresholds, asset register and a 4 step purchase workflow.
  • Week 6 to 10Build skillsFour workshops for 12 staff on the new controls, cost principles and donor reporting.
  • Week 8 to 12Fill the gapsA grants and compliance officer placed after 20 days of training.
  • Month 6SustainFollow-up control testing before the first donor audit.

Other sectors we serve

Different sector.
Same commitment.

Let’s build lasting capability

One service. Any combination.
One committed partner.

Tell us where you are. We’ll talk about what comes next.