Consulting · Professional Training · Staffing

Based in Massachusetts. Shaped by global experience.

Who we serve

Institutions of Higher Education

Complex grants, departmental silos and research administrators stretched thin.

Higher Education

Why your work matters

Universities create the knowledge and the people that move society forward.

Higher education trains the next generation of professionals and produces the research behind new medicines, technologies and public policy. Research funding is a public trust.

  • Discoveries that become treatments and technologies
  • Skilled graduates for every sector
  • Research that informs public policy

Where delivery falls short

But research administration has not kept pace with research ambition. Controls applied differently in every department, late effort certification and undocumented procedures put future funding at risk.

The 6 most crippling issues for Institutions of Higher Education

Select an issue to see the internal control breakdown behind it, the usual solution, and The BKG solution.

01

Sponsor compliance complexity

Many sponsors, many rules

The issue

Sponsor compliance complexity

Many sponsors, each with its own rules, budgets and reporting formats, managed across many departments.

Where the control breaks: Spending is approved without checking sponsor terms, effort is certified late and subrecipients are not monitored.

  • Late reports
  • Disallowed costs
  • Funding risk

The usual fix

Hire more reviewers to check compliance after the fact.Errors are caught late, after the money is spent.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Award setup checklist
  • Allowable cost review
  • Effort certification
  • Cost transfer approvals
  • Subrecipient monitoring
  • ConsultingStandardized pre-award and post-award workflows with compliance checks built in.
  • TrainingResearch administrators trained on sponsor rules, effort reporting and closeout.
  • StaffingTrained grants and contracts specialists for central or departmental offices.

Compliance built into the process, not checked after it.

02

Departmental silos

Information trapped in offices

The issue

Departmental silos

Finance, HR, research administration and academic units work separately.

Where the control breaks: No documented handoffs, so nobody confirms a step was done before the next one starts.

  • Duplicate work
  • Researchers chasing answers

The usual fix

A new committee or another coordination meeting.Meetings multiply but handoffs stay unclear.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Process maps with control points
  • Service level agreements
  • Roles and responsibilities matrix
  • ConsultingClear reporting lines and handoff points between offices.
  • TrainingJoint training that builds one shared way of working.
  • StaffingStaff placed in hub roles that connect central and departmental offices.

Researchers get answers from one place.

03

Inconsistent procedures across departments

Same task, many rules

The issue

Inconsistent procedures across departments

Each unit runs the same task its own way, with its own approval rules.

Where the control breaks: Controls are uneven across departments, so they cannot be monitored or tested.

  • Rework
  • Uneven compliance

The usual fix

Send a central policy by email.Departments keep their habits because nobody is trained on the new standard.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Institution-wide SOPs
  • Delegation of authority matrix
  • Standard forms and templates
  • ConsultingInstitution-wide procedures built with the people who do the work.
  • TrainingRollout training in every department.
  • StaffingNew staff inducted on the standard from day one.

One standard, applied and testable everywhere.

04

Stretched research administrators

Fewer people, more awards

The issue

Stretched research administrators

Budget pressure and hiring freezes leave fewer people managing more awards.

Where the control breaks: Overloaded staff skip reviews and reconciliations just to keep up.

  • Burnout
  • Errors
  • Slower research

The usual fix

Spread the work across the remaining staff.Quality drops, controls lapse and more people leave.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Monthly reconciliation calendar
  • Review and sign-off checklists
  • Segregation of duties review
  • ConsultingAn organizational effectiveness review that finds where effort is wasted.
  • TrainingCross-training so smaller teams can safely cover more functions.
  • StaffingFlexible, pre-trained staff for peak periods.

Workload that matches capacity, with reviews done on time.

05

Supervisors promoted without preparation

Approving without reviewing

The issue

Supervisors promoted without preparation

Strong specialists become managers with no training in leading people.

Where the control breaks: Supervisors approve timesheets, leave and expenses without reviewing them, and appraisals are skipped.

  • Low morale
  • Higher turnover

The usual fix

A one-day leadership seminar.Inspiring, but daily management stays the same.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Timesheet and leave approval controls
  • Expense review checklist
  • Annual performance appraisals
  • ConsultingCoaching for department heads and clear supervisory responsibilities.
  • TrainingSupervisor development in delegation, feedback and performance management.
  • StaffingExperienced administrators placed to support new leaders.

Leaders who review what they sign and keep good people.

06

Retiring administrators take knowledge with them

Controls that live in memory

The issue

Retiring administrators take knowledge with them

Key procedures are known by a few senior staff close to retirement.

Where the control breaks: Critical procedures are undocumented, so controls depend on one person’s memory.

  • Long onboarding
  • Lost institutional memory

The usual fix

Rehire the retiree as a part-time consultant.The knowledge still lives in one person.

The BKG solution

First, we fix the internal control tools. We test what exists, repair what is broken and put in place what is missing:

  • Documented SOPs
  • Succession plans
  • Cross-training matrix
  • ConsultingDocumentation of critical procedures and succession planning.
  • TrainingMentoring that pairs veterans with their successors.
  • StaffingTrained replacements ready before departures.

Institutional memory that stays.

How it works for you

A university research office after an audit finding

One engagement, all three services working together on the issues above.

What changes: Departments follow one procedure, reports go out on schedule, and the next audit has a clear trail.

Illustrative example. Timelines depend on the service level chosen.

  • Week 1 to 4AssessControl review after an audit flags late reports and unsupported cost transfers.
  • Week 4 to 8RedesignCost transfer controls, effort certification calendar and one post-award workflow.
  • Week 6 to 12Build skillsA training cohort for research administrators on sponsor rules and the new controls.
  • Week 10 to 14Fill the gapsTwo post-award specialists placed after 30 days of training, including induction.
  • Month 9SustainFollow-up control testing ahead of the next audit cycle.

Other sectors we serve

Different sector.
Same commitment.

Let’s build lasting capability

One service. Any combination.
One committed partner.

Tell us where you are. We’ll talk about what comes next.