IT Systems Consultants (Manager Level)

IT Systems Consultant (Manager Level)
The Beneficial Knowledge Group (The BKG)

• Independent Consultant Roster
• Home-based in the US or abroad
• 5 Openings

About The BKG
The Beneficial Knowledge Group (The BKG) is a Massachusetts-based consulting, training, and staffing firm that strengthens the systems, controls, and teams organizations rely on to deliver their mission. We serve government agencies, NGOs, universities, medical and research centers, and private companies in the US and internationally, including French speaking countries.

The Role
The IT Systems Consultant delivers IT systems consulting work within each BKG engagement and supports other BKG services as agreed. In coordination with the IT Systems Senior Consultant, the Engagement Lead, and the other functional teams, you will contribute to the full range of The BKG’s IT services: IT strategy, IT governance, digital change, IT projects, system-supported processes, IT risk, IT performance, and IT controls, data protection, and policies, across finance, administration, HR, fleet, and asset management.

You will document and test systems and controls, provide clear and concise findings and practical implementation guidelines, and, when required, oversee and advise client IT staff and vendors as they put improvements in place, so that the client’s IT environment and overall operations become stronger as a result.

Key Responsibilities

Consulting role
• Contribute to The BKG’s consulting services across strategic planning, organizational development, change management, stakeholder engagement, project management, process improvement, risk management, performance measurement and evaluation, internal controls, compliance, and policy development, focusing on IT systems while supporting the wider engagement team
• Carry out assessments of the client’s IT environment, including IT governance, infrastructure, systems, internal capacity, and user needs
• Review IT policies, general controls, security, data protection, and data quality, documenting results, exceptions, and their causes
• Evaluate the performance of the IT environment against agreed indicators and objectives, and analyze the causes of gaps
• Provide practical guidance and advice to client supervisors and staff on IT good practice
• Help client staff implement approved improvements, such as new or upgraded systems, access and backup controls, data protection measures, and IT procedures

Strategic and organizational support
• Support the IT Systems Senior Consultant in strategic planning, organizational development, change management, and stakeholder engagement work, including research, analysis, and facilitation of meetings and workshops
• Conduct staff interviews, focus groups, and stakeholder consultations, and summarize results clearly

Project, process, risk, and performance
• Plan and oversee IT projects, such as system selection and implementation, from business requirements and vendor evaluation through go-live and closeout
• Map processes supported by systems across finance, HR, procurement, fleet, and asset management, and recommend automation and streamlined workflows
• Identify and assess IT and cybersecurity risks, including access, data loss, business continuity, and vendor dependency, in line with COBIT, ISO 27001, and NIST

Specialized assessments
• Document current systems, infrastructure, workflows, and user needs, and test access rights, backups, and data quality
• Support software evaluation through demonstrations, requirement matching, and cost comparisons
• Assess IT general controls, including user access, segregation of duties, change management, and backup
• Review data protection and privacy compliance, in line with HIPAA and FERPA in the US, GDPR, and national data protection laws in the countries of operation

Coordination, reporting, and implementation guidance
• Maintain complete, well-organized working papers that support every finding
• Provide the IT Systems Senior Consultant with clear and concise findings and recommendations for the final report
• Coordinate with the other functional teams to avoid gaps and overlaps, and contribute to findings meetings when requested
• Develop practical implementation guidelines, and deliver capacity-building sessions and user training when included in the engagement
• When required, oversee and advise client staff and vendors on implementation, working alongside them; client staff remain responsible for carrying out the work

Key Deliverables
• Working papers, analyses, and testing results for all assigned areas
• Clear and concise findings and recommendations for the IT Systems Senior Consultant
• IT implementation guidelines and training materials
• Draft policies, SOPs, or plans, when included in the engagement
• Implementation oversight notes, when applicable

Service Standards
• A thorough, well-informed, and evidence-based process on every assignment
• Excellent mastery of US and international IT and data protection rules
• Irreproachable professionalism, integrity, objectivity, and confidentiality

Qualifications

Required
• 7+ years of progressive IT systems experience, including Manager-level roles, in the US and/or internationally
• Extensive experience working on or managing projects with strong IT systems and ERP implementation components, for grant-funded organizations and/or private companies
• Demonstrated experience delivering advisory services such as strategic planning, organizational development, change management, process improvement, risk management, or performance measurement and evaluation
• Mastery of GDPR, HIPAA, FERPA, and national data protection laws in French speaking countries, and of frameworks such as COBIT, ISO 27001, and NIST
• Ability to produce clear, concise, evidence-based findings and implementation guidelines
• Full professional proficiency in English; ability to read French fluently and communicate in conversational French
• Bachelor’s degree or international equivalent (such as a Licence) in Information Technology, Computer Science, Information Systems, or a related field
• Availability to travel domestically and internationally when engagements require

Preferred
• Experience with organizations in the US and/or internationally, including French speaking countries, across the public, non-profit, academic, and private sectors
• Knowledge of USAID and other US federal funders, the Gates Foundation and other philanthropic organizations, and multilateral funders such as the EU, UN agencies, and the World Bank
• PMP, PRINCE2, ITIL, CISA, or CompTIA Security+ certification
• Implementation experience with SAP, Oracle, Microsoft Dynamics, NetSuite, Sage, or QuickBooks

Engagement Terms
• Independent consultant on The BKG roster (1099 for US-based consultants, or equivalent status abroad), engaged per assignment under a separate consulting agreement. This is not an employment relationship.
• Consultants may accept or decline any assignment, control the methods, means, and hours of their work, and remain free to serve other clients, subject to conflict of interest and confidentiality requirements. They are not entitled to employee benefits.
• Scope: covers systems assessment, selection, and implementation oversight, including review of embedded security controls. Specialized cybersecurity testing is excluded unless separately contracted.
• Compensation: a daily fee equal to the consultant rate negotiated and agreed in writing with The BKG for each assignment.

Travel, Per Diem, and Travel Costs
• Domestic and international travel is a strong possibility on most engagements, but it is not guaranteed.
• For each day of authorized travel, consultants receive a per diem at GSA rates within the US or U.S. Department of State rates abroad.
• Approved travel costs, such as airfare, ground transportation, visa fees, and required vaccinations, are paid or reimbursed by The BKG.
• Per diem and travel costs are paid in addition to the negotiated fee.

Equipment and Insurance
• Consultants provide their own work equipment, including a secure laptop, mobile phone, and reliable internet access.
• Consultants arrange their own health coverage (including medical evacuation), travel insurance, and general and professional liability insurance, and handle their own taxes and statutory obligations.

Code of Conduct
All consultants sign and comply with The BKG Code of Conduct. The BKG has zero tolerance for sexual exploitation, abuse, and harassment. Client information is handled in strict confidence, and conflicts of interest must be disclosed before deployment.

How to Apply
Send the following in PDF format to staffing@thebeneficialknowledgegroup.com:
1. CV highlighting systems implemented, functional areas covered, international experience, and consulting experience
2. Letter of motivation stating your expertise, language skills in English and French, expected daily fee (USD) as a basis for negotiation, availability, and willingness to travel
3. Three professional references with name, title, organization, and contact details

Subject line: Application: IT Systems Consultant (Manager Level) | [Your Full Name]

Applications are reviewed on a rolling basis, and only shortlisted candidates will be contacted. Selected candidates undergo technical screening and background verification. Roster selection does not guarantee assignment volume.

The BKG is an Equal Opportunity Firm.

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